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Last updated: Jan 11, 2018
CutCom Software, Inc. ("us", "we", or "our") operates the apparmor.com website (the "Service").
Personal Information Collect, Use, Disclosure and Consent
Personal Information may include your name, age, home address, phone number, email address or any information you are prompted to provide to use the dashboard or mobile app platform.
We are committed to providing our clients, customers, members ("you", "your" or "them") with exceptional service. Providing exceptional service may involve the collection, use and, at times, the disclosure of your Personal Information. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal. This is to continue to provide exceptional service to you and to comply with all laws regarding the collection, use and disclosure of Personal Information. We will inform you of why and how we collect, use and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will only collect Personal Information that is necessary to fulfill the following purposes:
- To verify identity for the purposes of access to the dashboard or mobile app as defined by the partner organization;
- To ensure you receive a high standard of service;
- To meet regulatory requirements;
- Other legal reasons as apply to the goods and services requested.
We will obtain your consent to collect, use or disclose Personal Information via your affiliated organization or your consent. You can provide consent orally, in writing, electronically or through an authorized representative.
In some cases, we can collect personal information without your consent. You provide implied consent where our purpose for collecting using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Consent may also be implied where you have notice and a reasonable opportunity to opt-out, such as by not using the platform or mobile app.
We may collect, use or disclose Personal Information without the consent:
- When required by law;
- In an emergency that threatens an individual's life, health, or personal security;
- When the Personal Information is available from a public source;
- Other legally established reasons.
We will not sell your Personal Information to other parties. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. You may request correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought.
We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, at our discretion.
We may collect information that your web browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.
We may employ third party companies and individuals to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance With Laws
As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will make our best efforts to store any personal information in the appropriate jurisdiction as determined by the law in the region where the information was collected. For clarity, we will make best efforts to store information for Canadian users and organizations in Canada, and United States users in the United States.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.
Appendix A: App Permissions
We are committed to protecting both your privacy and anonymity in the use of a mobile safety application.
Understanding Safety App Permissions
Occasionally we or our organizational partners receive questions from users on why the safety app requires so many different permissions. To that end, we've listed out the various permissions so you can understand why they are needed for your custom mobile safety app.
We do not capture any personally identifiable information without your consent. Only the generic device ID is gathered so that your download of the app can be associated with your Google Play/AppStore/Blackberry World account. The AppStore company takes that information so they can track your downloads from their AppStore. Also, if you choose to subscribe to push notifications, your device ID is used to associate your phone to receive the notifications.
Location services features are available in the app. That is, you can "send your location" to another user or the authorities. This and all location services features are only running when its triggered (and therefore consented to) by the user. If the location updates are running in the background, they do so to provide location updates for "walking" features, such as FriendWalk; they will terminate once the walk is complete. We do not constantly track end user positions.
Media Permissions (Photos/Videos/Files)
Similar to the previous permission, the access to photos/media/files only relates to when the "report suspicious activity" or "send a photo to security" features are used. The app will (again, only with your previous consent) access your camera so you can take a photo to send to security. The app then takes that photo from the storage on the device and attaches it to a communication which is directed to go to safety services. We are not accessing these files at any other times.
Same as the previous note on Media Permissions. The Camera is only used for reporting and flashlight features. Then and only then. We do not access the camera at any other time. Period.
WiFi Connection Information Permissions
The system admins at your organization can send mass notifications called "push notifications". Push notifications go over the WiFi network, so the app simply looks and sees if you're connected to WiFi so it can know if you'll receive that message or not. As well, the app periodically updates with new information and content - this also requires that WiFi connection.
Device ID and Call Information Permissions
The Device ID is an identifying number for your device. Most apps require this so they can "tie" the app to your phone. The call information is only in the scenario where you try to use the emergency contacts to make an emergency call to security. The app will "auto-populate" the call information field with campus security's number; that's why it requires the call information access.
Nothing is happening unless the user consents to it.
If after all this you still feel uneasy, you don't have to download the safety app. While you have no reason to be concerned, we can respect that decision as well.